GK
Gordon K

1 reviews | Active since Jan 2012

14 Jan 2016, 13:41

Fnb Card devision does it again

So earlier this month FNB decided to take R 2500.00 after posting it on here it was refunded to me an a promise was made it would never happen again.<br> <br> Well surprise surprise they did it again now only for R 514.86, YOU PHONE THE LAWYERS THEY SAY ITS THE BANK, the bank says its a system fault, why is this my problem.<br> <br> Can someone firstly have my money refunded again, then i would like a call from a mamager to explain why this has happened again and how this will never happen again<br> <br> Also why must i wait for three days for my money i want it put in the account today please

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Jan 2016, 14:04
Official
Hello g001,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)