KD
Kwandiwe D
1 reviews | Active since Apr 2018
14 Nov 2018, 09:55
FNB Card Delivery: The WORST
Oh my God, FNB card delivery is the WORST!!!! I've been waiting for the delivery of my card since 31 October. All I get is SMS's giving me another date. I've called, I've sent DM's and still nothing but empty promises.
The cherry on top is that my other card expires 12/18 and the consultant just told me that if I order a card now I'll be charged so I must wait for their system to order the card for me. Pity she can't give me a solution as to what will happen if the current situation happens with the 2nd card. Looks like no cards for me, God knows for how long......
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FNB (First National Bank)'s replyOfficial
14 Nov 2018, 10:58Good Day Kwandiwe
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply14 Nov 2018, 10:58
Official
Good Day Kwandiwe
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***