AJ
Alex J

1 reviews | Active since Feb 2016

15 Nov 2018, 15:25

FNB card delivery service

The new system from FNB where cards are delivered by an outsourced services provider is ****. We opened a business account and we haven’t receive the card. It’s more than 1 month and they saying takealot will deliver. I think it’s better to go to other banks where I’ll get prompt service and value for money.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Nov 2018, 08:23
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards 

Hello Peter Complaints Team

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