WM
Willie M

1 reviews | Active since Dec 2012

05 May 2017, 12:21

FNB Card delivery experience

<p>After applying for a bank card with FNB the courier service (CCD Couriers) has now failed twice to deliver my card to me as arrange by mail and per telephone. If this the the start of a failing clientele I am not intrested to become one of your clients FNB. Due to the pathetic contractors your are making use of you have lost a client.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 May 2017, 12:57
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)