FNB CARD DELIVERY DISASTER

PATHETIC SERVICE from FNB!!! I was informed my new card would be delivered to my doorstep and it was instead delivered to a branch 45min one way from where I live. I was told my solutions are: 1) order a new card with a delivery fee (a courier will supposedly call me for delivery address details). This was supposed to be the process in the first place 2) go to my closest branch, stand in a queue to ask a consultant to order it from the branch that is 45min away. Return to my closest branch, stand in a queue to collect my card 3) make the 45min one way drive to the branch where it has been delivered, wait in a queue to collect my card, drive another 45min back home

FNB told me to take this up with the courier company and they informed me they followed instruction from FNB to deliver my card to that particular branch which is 45' from my house.

ZERO ownership in solving this problem without an additional fee to the customer. What do FNB customers pay a monthly banking fee for?

Cancelling FNB ASAP!!!!!!!!!!!!!!