RK
Rasool K
1 reviews | Active since Nov 2010
11 Feb 2026, 15:13
FNB card deliveries - blatant lies.
Absolutely atrocious service (or lack thereof) from CCD. Furthermore, blatant lies. I’m waiting for my card to be delivered. I received a message saying they are a few minutes away, and that I should have my own pen available. No show, and then I’m told I was not available. A blatant lie. And now I must pay R180 to get my card. FNB, there are many complaints about CCD, and prior complaints from me on this platform regarding CCD.
As a bank, CCD is an extension of your services. Get your act together. If I do not receive my card by Friday, KEEP IT. And keep your account too!
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Replies (2)RK
Rasool K's updateReviewer Update
12 Feb 2026, 18:14Another message received today, that CCD was unable to contact me, I’ve been waiting all day, no call from CCD. Another lie.
FNB, deliver my card by tomorrow, or keep it!
FNB, deliver my card by tomorrow, or keep it!
RK
Rasool K's update12 Feb 2026, 18:14
Reviewer Update
Another message received today, that CCD was unable to contact me, I’ve been waiting all day, no call from CCD. Another lie.
FNB, deliver my card by tomorrow, or keep it!
FNB, deliver my card by tomorrow, or keep it!
RK
Rasool K's updateReviewer Update
13 Feb 2026, 18:53After much complaints, and CCD saying they did not have my details, yet sending me SMS’s to the very same number they can’t reach me on, they have delivered. With 10 minutes to spare. FNB, take serious note of the fact that you’re on thin ice, and you would have lost me as a customer permanently.
Best you as a bank reflect on the level of service you are providing to your customers.
Best you as a bank reflect on the level of service you are providing to your customers.
RK
Rasool K's update13 Feb 2026, 18:53
Reviewer Update
After much complaints, and CCD saying they did not have my details, yet sending me SMS’s to the very same number they can’t reach me on, they have delivered. With 10 minutes to spare. FNB, take serious note of the fact that you’re on thin ice, and you would have lost me as a customer permanently.
Best you as a bank reflect on the level of service you are providing to your customers.
Best you as a bank reflect on the level of service you are providing to your customers.