1 reviews | Active since Sept 2018
fnb card deliver and account takes forever bad service
had an existing premier cheque account that was converted to a fusion account. it takes over a week to get a card and while this is happening im paying for fees on an existing credit card. CCD COURIERS were supposed to deliver my card last week friday and after contacting them 3 times i still didnt get my card.
today is monday and i still dont have my card and hoping to get it tommorrow. shocking service .
Good Day Fernando Barao ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Fernando Barao ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***