1 reviews | Active since Mar 2010
FNB - Card - Banc de Binary ****
<p> I have been ****med out of R774,452 by Banc de Binary. The bank and VISA knows about this ****, yet my chargeback was refused. It seems like card issuers and VISA are condoning this, by allowing this to happen to thousands of people across the globe. When this blows up in the media, unfortunately the reputational risk damage to VISA and card issuers alike will be immense. </p> <p>FNB referred me to the Ombudsman, which could take 4weeks to 4 months to resolve, and then doing a chargeback would be virtually impossible. </p> <p>I'm appalled by the run around I've had over the past month, over 20 emails and as many phone calls, including ********** and the FNB Credit Card CEO.</p> <p>Paying extra for having the privilege of being a Private Client with FNB has zero benefit.</p> <p>A worldwide class action is being put together, unfortunately VISA and card issuers will be collateral damage.</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
