FNB CARD *****

On Friday 2023/05/05 four large transactions were made from my account. I contacted FNB to report *****ulent activity on my account. They had then canceled my card immediately and had given me a case no. *** On the 16th of May 2023 FNB emailed me and informed me that they will not be held liable for: "any unauthorised transaction that has been debited to the account through any person using the PIN" In order for me to retrieve the money I have lost I have to give additional evidence to defend the liability. Not knowing how my money was taken from my account how will I give any evidence. Yet I do believe my card was cloned. I have asked FNB to reinvestigate the matter but FNB refuses to help me further. I have been with FNB for more than two decades. I believed this was one of the best banks and would have expected more help regarding the matter. I am very disappointed. If this case will not be resolved to my satisfaction I will take my business elsewhere.