FNB Card

On the 22-3-2015 I made a purchase @ Shoprite@ 12:03pm. I then attempted a withdrawal @ an ATM, Triomf Shopping Centre @ around 12:07pm after my purchase. My Card was retained at the ATM after inserting my pin code. I didn't leave as I was not sure if the ATM was tampered with& due to not having any cash at hand or airtime I failed to log the call immediately. While still at the ATM I received an sms of a withdrawal done @12:10pm @Standard Bank Northcliff Cnr, this message was received @ least 2-3 minutes from the time of card being retained by the ATM There was no way I could mitigate this loss. While still standing @the ATM, more transactions occurred, totalling over R4000. I reported this on at Cresta FNB Br. My request was denied. The reason for my request being cancelled is due to the same card being used for the transactions which is impossible, absurd and needless to say saddening! FNB has failed me. FNB has failed me and it certainly feels like they not here to \help me"I have been a victim of ***** & my bank has not secured me instead I face financial loss. ref's 232824 &658766. Your philosophy& desire2 help needs to be proven here. I fail to understand. PLS SOS!<br> <br> """