FNB CAR NAV slogan - How Can We Frustrate You

On the 15 October 2020 I paid a licence disc renewal for my car as I was in another province with the hope that it would make my life easier. On the 28th October 2020 I received the sms that says the disc could not be processed until a block was resolved. I was told that I needed to do a roadworthy which I did on the 6th November 2020 with the hope that everything will be fast then. I sent several emails without response until I sent an email informing Fnb car license team to refund my account thereafter someone managed to finally call me.

On the 23 November I made a follow up and I got a response from Ellie that the renewal was done but it could not be printed since there were fines on my registration which confused me as I was told that the only block was the roadworthy. I sent a follow up question as I was confused since FNB Car nav showed that there were no blocks found. I have never been this frustrated by something I thought would make my life easier which then became a headache. Everytime I see traffic officers I had to hide to avoid fines. I am supposed to go out of the province but I am afraid since the disc is not renewed and we.are approaching festive season. Anyone who is thinking of using this service must STAY AWAY from Fnb car Nav. R199 extra for headache, frustration and disappointment