CP
Carmen P

1 reviews | Active since Apr 2018

10 May 2018, 10:56

FNB Capitec passing the buck ***

Ref: ********** NF Still not resolved, got a phone call on Tue 8 May from Sarina Karstens to inform me she will follow up?????,I askedherFNB to keep me updated. Thursday 10 May no follow up, no reversal?????

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 May 2018, 13:51
Official

Good day Carmen Prince,

Thank you for your posting.

Your previous complaint had been reviewed and it is noted that the matter is still in progress.

I have escalated your comments to FNB Points of Presence and have requested that they be in contact with you.

Please accept my apologies for the delay and inconvenience caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)