LW
Luke W
1 reviews | Active since Aug 2025
19 Aug 2025, 08:51
FNB cant setup my business account.
I have been trying to open a bank account for the last 4 weeks, but very time there is a new problem, now finally after 4 branch visits and numerous calls I have got my bank card but I still cannot log into the app. I call and get passed from person to person, but ultimately I am cut off with NO answers. This is ridiculous, onboarding a customer should be a simple process easy and straightforward process, but this has left a sour taste in my mouth and leaves me to view FNB as *********** and unreliable.
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Replies (1)LW
Luke W's updateReviewer Update
20 Aug 2025, 10:12Still not resolved. I now have access to the bank account, but my business partner went to the bank today to apply for his card after system was down on our last visit, only to be told the account is still down. And he can’t get his card…this is after I deposited a large amount of money to the account and it hasn't reflected. does anyone at FNB know what is going on????????????? everyone is clueless and just tosses you to the next until the phone cuts off or they tell you to come back to the branch in 48 hours. useless service.
LW
Luke W's update20 Aug 2025, 10:12
Reviewer Update
Still not resolved. I now have access to the bank account, but my business partner went to the bank today to apply for his card after system was down on our last visit, only to be told the account is still down. And he can’t get his card…this is after I deposited a large amount of money to the account and it hasn't reflected. does anyone at FNB know what is going on????????????? everyone is clueless and just tosses you to the next until the phone cuts off or they tell you to come back to the branch in 48 hours. useless service.