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Ndumiso N

1 reviews | Active since Feb 2020

30 Nov 2021, 12:43

FNB CANT RECALL CLIENT FUNDS REAALLY??//

I am gatvol with the service I got from FNB as I made my query at RFosebank FNB branch without any success: I mistakenly deposited R1 500 into a wrong account which belongs to Our Venda group Pty Ltd which I do not know: first they said they do not deal with ATMs, the second time they say go to small court claim as if I have the full details of that company which is their client and I have proof that I did deposit money there. I thought FNB was a well-oiled machine when it comes to problem-solving but now I am disappointed and believe that maybe they harbour people with ghost accounts to flourish as they can not liaise on behalf of us poor clients or unlearned customers on how to solve this issue. I thought Government was full of red tape alone but now I see a lot of people are dying in silence because these banks don't mind about the poor and their querries. I had an ATM problem with Nedbank and it was sorted within a few hours and an email was sent to assure me of the progress. Nevertheless, FNB CONTINUE ACTING LIKE POLITICIANS AS THE PROMISES NEVER MATERIALIZE AT ALL.

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