1 reviews | Active since Mar 2015
FNB Can't help you if you are Afrikaans!
What a disgrace!! If I want to talk Rands and Cents I want to be assisted in my home language. Don't think anyone at FNB speaks afrikaans. They either hang up on you or sent you from pillar to post with ABSOLUTELY NOBODY to assist you. I have been sent to more than eight people in less than ten minutes. FNB want to know how you can help me? Help me in my own language!!
Good day TRPottek,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Premier Resolution Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day TRPottek,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Premier Resolution Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)