FNB can't help you!

Please be aware of falling into the trap of having a private banker. I have now battled with them for over a 2 years. It is much quicker contacting their normal information centre than trying to get hold of a Private banker. I have laid so many complaints that I have gotten new bankers but they are all the same. The last time I had an issue, I contacted them a second time after 13 days of not hearing from them. Please be very careful before going that route. And once again after this complaint, the manager will contact me apologize and then the banker will do the same and we just continue exactly the same. I have even asked them to remove them from my profile! Now I will once again contact their normal info centre to get some feedback or go without!!!