FNB Can(t) help you
My debit card expired in February 2019. After numerous calls to Premier Banking, online help, Facebook help, and calls, to date I have still not received my card and only 1 response back with no resolution. I even threatened to close my account and no one responded! I am not the only person having issues with FNB!
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Replies (2)
FNB (First National Bank)'s replyOfficial
15 Apr 2019, 09:43Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply15 Apr 2019, 09:43
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
's updateReviewer Update
24 May 2019, 12:39Well as expected ... I still have NOT received my FNB card and no one from FNB brothers to contact me
's update24 May 2019, 12:39
Reviewer Update
Well as expected ... I still have NOT received my FNB card and no one from FNB brothers to contact me