NC
Nick C

1 reviews | Active since Sept 2019

11 Oct 2019, 09:19

Fnb can’t help me! Useless!

I’ve been trying to get my credit card paid up letters for 2months and nobody can give this to me. I’ve been transferred to so many different departments with no luck. The debt review department phone just rings and says all agent busy. I’ve spent hours waiting to get through to an agent and never can. The branches can’t help me. Terrible service.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Oct 2019, 12:46
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF.

Regards

 Hello Peter Complaints Team 

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