FNB can't help me.

I'm currently out of the country, I can come back to South Africa in a year or two. I have been trying to get a hold of someone who can assist me with my online banking.

I tried to set it up, as I was trying I couldn't put in my 4 digit pin cause I forgot, so my card was deactivated, so I cannot proceed, I tried to make calls to resolve it and all I am being told is that I need to go to the branch, as I said I'm out of the country, does that mean I need to buy a flight ticket that costs R15000 just to activate my card, I mean already it's expensive making calls to South Africa and I still can not get help.

My card is on negative, in trying access my online banking, then get my statement to be able to put in funds. It's been two weeks and nothing has changed.

I'm not happy right now.