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1 reviews | Active since May 2016
18 Sept 2019, 16:43
Fnb can't help anyone live by their motto
I am so disappointed in the *** helpline. I have been waiting to resolve a matter since 30 August I was informed the account is now corrected and the incorrect internal error message removed by still my application for credit card increase limit is just lying there unattended. The consultant assisted me and assured me she would return my call and I tried calling again today and no answer.
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Replies (1)
FNB (First National Bank)'s replyOfficial
19 Sept 2019, 08:54Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply19 Sept 2019, 08:54
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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