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Carsten H

1 reviews | Active since Sept 2009

11 Nov 2020, 16:51

FNB can't give me access to my funds

I am in the process of closing my accounts with FNB. During the process, a vendor deposited some funds into my FNB credit card. FNB accepted the transfer and I was notified. However, when I try to access the account I can't. FNB has acknowledged the receipt but has still, 10 days later, managed to refund me the funds. All I hear is "it has been escalated".

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Carsten H's update17 Nov 2020, 07:59
Reviewer Update
So, on the 12th of November, FNB promises to respond to thei "High Priority complaint" within 24-48 buisness hours.
It is now the 17th of November and I am still waiting.
FNB seems to be in a stage of total collapse.