MO
Melvin O
1 reviews | Active since Mar 2009
22 Jun 2021, 09:37
FNB cant find my cheque card because their staff arent trained properly
I app**** for a new card, my private banker tells me it is with the couriers, the courier company says it hasnt received the card yet. Now I need to try and do 10 peoples jobs for them because finding out where my card is, is just too much for your terribly trained staff to handle. Im moving to Capitec. Thanks for being the absolute worst to deal with oin every aspect of banking you guys suck!!!
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Replies (2)MO
Melvin O's updateReviewer Update
23 Jun 2021, 09:31still havent received any help.
FNB says my card is with the courier. The courier says fnb havent given them anything. Nobody at FNB seems to be able to understand this situation and nobody seems to be able to be able to call the courier company to resolve this so Im stuck.
Please try get somebody who can understand this extraordinaryily complex matter to call me as I keep being redirected from pillar to post with no help forthcoming.
FNB says my card is with the courier. The courier says fnb havent given them anything. Nobody at FNB seems to be able to understand this situation and nobody seems to be able to be able to call the courier company to resolve this so Im stuck.
Please try get somebody who can understand this extraordinaryily complex matter to call me as I keep being redirected from pillar to post with no help forthcoming.
MO
Melvin O's update23 Jun 2021, 09:31
Reviewer Update
still havent received any help.
FNB says my card is with the courier. The courier says fnb havent given them anything. Nobody at FNB seems to be able to understand this situation and nobody seems to be able to be able to call the courier company to resolve this so Im stuck.
Please try get somebody who can understand this extraordinaryily complex matter to call me as I keep being redirected from pillar to post with no help forthcoming.
FNB says my card is with the courier. The courier says fnb havent given them anything. Nobody at FNB seems to be able to understand this situation and nobody seems to be able to be able to call the courier company to resolve this so Im stuck.
Please try get somebody who can understand this extraordinaryily complex matter to call me as I keep being redirected from pillar to post with no help forthcoming.
MO
Melvin O's updateReviewer Update
24 Jun 2021, 09:39Just want to further add, your support staff are the most *********** illeterate and downright stupidest people i have ever had the displeasure of dealing with, they literally understand NOTHING!!! I cannot wait to receive my card so that I cancel my account with you. Im a software engineer by trade and am going to make youtube videos and all sorts of online content documenting my dreadful experience with you guys, thanks for absolutely nothing!@
MO
Melvin O's update24 Jun 2021, 09:39
Reviewer Update
Just want to further add, your support staff are the most *********** illeterate and downright stupidest people i have ever had the displeasure of dealing with, they literally understand NOTHING!!! I cannot wait to receive my card so that I cancel my account with you. Im a software engineer by trade and am going to make youtube videos and all sorts of online content documenting my dreadful experience with you guys, thanks for absolutely nothing!@