VM
Vuvu M

1 reviews | Active since Sept 2012

05 May 2019, 15:29

FNB can’t find my ATM deposit

I made a deposit into an FNB ATM in Beacon Bay and the machine stopped working but took my deposit . I was told the matter would be resolved in 7 days and it has almost been a month and I have not gotten my money back. All I have been told is that al they see is R120 on the machine. I am very disappointed in the way Beacon Bay FNB is handling this matter. I would like my money back.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 May 2019, 10:07
Official
Good Day Mandisa
  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref : ***NF 

Regards, 
Hello Peter Team 
Tel number: ***