FNB cant even process cash deposits

I have tried to deposit R4000 yesterday afternoon at 17:00 at FNB atm Langenhovenpark, Dynarc walk, Bloemfontein. The machine took R3800 and gave back a damaged R200 bill (damaged by machine), never processed the payment, but gave me an error slip. I took it up immediately with personal of FNB whom where still at the branch busy logging off. Completed the form. The said the ATM need to be balanced and it takes 24-48 hours for the funds to be processed immediately. This is the exact reason why I am in the process to move to another bank. You feel nothing for your clients. It was a CASH deposit meant to be immediate, I dont care if your machines made a fault - R4000 worth of debit orders went off this morning unsucessful because of FNB whom are not even able to process CASH deposits. We cant wait 48 hours, we need the cash TODAY...i am going public with this. I have all the evidence of forms completed, cash and atm giving error on hand