Fnb can't even assist close an account.

So frustrating and disappointing. I moved out of SA no longer using my fnb account. I lost my card and I got some ********** transactions on the account. I have been requesting that they close the account to avoid being charged monthly fees or any other *****. But all my emails have been falling into deaf ears. They don't even bother respond. It is so frustrating. If they can't even assist with this simple request, I wonder what their workers are busy doing. It's annoying.