FNB CAN'T BE TRUSTED

*****ING MONEY AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I LOST MY JOB DUE TO COVID AND I PROVIDED YOU WITH LETTERS TO CONFIRM THIS!! THEN I SPOKE TO ONE OF YOUR CALL CENTER AGENTS AND TOLD HER I CAN'T PAY MORE THAN MY NORMAL DEBIT ORDER AMOUNT. SHE TOLD ME IT IS FINE I CAN JUST PAY THE NORMAL AMOUNT....

I WOKE UP THIS MORNING AND NOW I GOT DEBITED 3 TIMES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I IMMEDIATELY PHONED FNB AND EXPLAINED TO THE LADY THAT I HAD AN ARRANGEMENT WITH THE PREVIOUS CONSULTANT AND NOW HOW MUST I PAY SEEING AS ALL THE MONEY HAS GONE TO MY CREDIT CARD!!!!!! SHE TOLD ME THAT I CAN JUST USE MY CREDIT CARD IF I NEED MONEY??????

YOU ARE ABSOLUTELY PATHETIC AND I AM TRYING TO PAY THE CREDIT CARD OFF BUT NOW I AM BEING FORCED TO USE THE CC AS YOU TOOK MY MONEY 3 TIMES!!!!!!!!

THIS IS THE MOST DISAPPOINTING BANK I HAVE EVER HAD TO DEAL WITH!!! I AM DISGUSTED THAT I NOW HAVE TO SUFFER FURTHER DUE TO LOSING MY JOB DURING COVID, NOW IM EXPECTED TO EVEN PAY MORE THAN I AGREED TO AND THIS IS AFTER IVE SUPP**** YOU WITH THE DOCUMENTS STATING THAT I CANT PAY????

i EVEN TOOK OUT ADDITIONAL COVER ON MY CREDIT CARD IN CASE I WASN'T ABLE TO PAY YOU???????? WHAT AM I PAYING FOR???

YOU ARE USELESS AND A BUNCH OF *****!!!!!!!!!!!!!!!!!!!!!!!