FNB cannot manage your money

I opened an account in Norwood a week ago. Since then I am trying to deposit moneys into it. Downloaded app and there it stops. First it rejected EFT transfer. Then it requires activation. 3rd time visiting the Norwood branch. No luck. FNB customer services tells me to use my FNB Credit card. The branch says that does not work. Need other card, which we did not receive. Also the Cust Info and Agreement form given while opening the account has a FNB contact number that does not exist. Same for Norwood branch in Google. Are we entrusting our funds to completely *********** people? Is this the bank that advertises opening an account in minutes? 3 visits + other calls and no satisfaction. When asking for a manager to talk to: all in meetings, same as saying they are drinking tea and cannot be bothered. FNB: what a disaster of a ban****