JK
Jeroen K

1 reviews | Active since Nov 2017

03 May 2019, 17:16

FNB cannot delete my old profile

I stopped banking with FNB is 2012, seems they cannot delete my old profile(7 years) i am trying to register my paypal account, but even after my old profile was removed i still get a E-3 error.

Please can we have this resolved as i need access to my paypal

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply04 May 2019, 09:44
Official
 Good Day, 
 We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with ref :  ***NF  who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one) 
JK
Jeroen K's update06 May 2019, 10:03
Reviewer Update
Hi, Paypal contacted me today saying this is an FNB issue, a discrepancy on my account from when i banked with you. This discrepancy needs to be removed. can this be removed with out me having to go sit at a branch for hours?