FNB cancels application without response

I app**** for a MacBook Air at my DotFNB in Cavendish. They did not have the model I wanted in stock and suggested that I go to the iStore instead. Two hours after applying (this was 3 days ago), I received an SMS that I needed to take Proof of Residence documents to my nearest branch. I immediately did that as I really needed to get the device ASAP for work purposes.<br> <br> After waiting for 3 days without any response, I phoned FNB only to find out that my Application has been cancelled and that I would have to reapply. Never was I presented with any sort of indication informing me of a cancelled application or a need to re-apply! <br> <br> This is EXTREMELY bad service. Perhaps get basic banking practices right before you try to innovate FNB!!!