1 reviews | Active since Jul 2018
Fnb cancelled my unlimited calls contract and stole my R399.00. avoiding my refund
Without notice fnb mobile cancelled my unlimited calls worth R399.00 that I just paid on the 1st of July 2018. Cancelled the services and *********** online consultant have no understand for what happened. Compromised to the core!* I'm told refund will only happen in 3-4 days.
Good Day Kapa Aron,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Connect to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Kapa Aron,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Connect to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***