MR
Mernil R
1 reviews | Active since Nov 2011
30 Jun 2015, 08:30
FNB cancelled my card without my consent
I received an SMS from FNB informing me that my card had been cancelled. When I called the card cancellations department I was informed that \someone"called in to say that they had found my card at an ATM. FNB then proceeded to cancel my card without my knowledge or consent. No one tried to contact me"
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FNB (First National Bank)'s replyOfficial
30 Jun 2015, 09:35Hello claud9,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 712807.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 712807.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Jun 2015, 09:35
Official
Hello claud9,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 712807.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 712807.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)