MS
MELULEKI S
1 reviews | Active since Jun 2020
31 Dec 2023, 07:20
FNB Canceled Card *****
I had a *****ulent online transaction on my FNB card around May and I subsequently canceled my card and was issued with a new card. I was shocked to discover that my account the same canceled card was used the last week a multiple times at Tollgates wiping out all the money in my account. At the bank the manager said somehow canceled cards can still be used at Tollgates. My question is if the bank knows of such a glitch why haven't they fixed it? Is our money safe if such a system glitch exists? I've bills to pay what happens now? Disappointed client.
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Replies (1)MS
MELULEKI S's updateReviewer Update
02 Jan 2024, 18:14All I want is a clear statement how it's possible that a canceled card becomes active and that such transactions go off my account without setting off any breach alarms?
Will my money ever be safe with FNB?
Never been so scared in my life .. looking for a secure bank to bank with unless FNB will guarantee my money's safety in writing and compensate me for all the trouble that they've caused me.
Will my money ever be safe with FNB?
Never been so scared in my life .. looking for a secure bank to bank with unless FNB will guarantee my money's safety in writing and compensate me for all the trouble that they've caused me.
MS
MELULEKI S's update02 Jan 2024, 18:14
Reviewer Update
All I want is a clear statement how it's possible that a canceled card becomes active and that such transactions go off my account without setting off any breach alarms?
Will my money ever be safe with FNB?
Never been so scared in my life .. looking for a secure bank to bank with unless FNB will guarantee my money's safety in writing and compensate me for all the trouble that they've caused me.
Will my money ever be safe with FNB?
Never been so scared in my life .. looking for a secure bank to bank with unless FNB will guarantee my money's safety in writing and compensate me for all the trouble that they've caused me.