FNB... Can you stop asking how you can help and actually help

If I could give a negative number I would.

Please refer to the reference number listed in this complaint and all the emails i sent to all of your departments regarding my customer complaint.

Your banking app is faulty. simple.

I would like my ebucks rewards. simple.

I would like the transactions on my credit card to be more transparent. simple.

I would like your team to be more understanding and not treat us like insolent idiots who belong in a zoo.

I would like a more efficient customer complaints team.

I would like that your team have the same story when they speak to us.

I would like that when i place calls i am not on hold for a lifetime and that the calls don't just cut off.

I would like a lot from FNB, the bank I once considered trustworthy and beneficial to my financial health.

I now know I cannot do that... So simply all I ask for (however theatrically) are my Level 5 Ebucks rewards. It's the least you can do.