iK
ilse K
1 reviews | Active since Jun 2019
27 Jun 2019, 18:22
Fnb can not manage Debit order cancellations!!
I've been trying to cancel my Hone Loan debit order since last weekTuesday but FNB can not manage a simple admin procude like this. My home loan now went off twice and I have to manage other debit orders not going through and a minus account. This is POOR POOR POOR service FNB feels nothing for clients once they have your money. I will be moving my home loan asap. Be aware!!!
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
28 Jun 2019, 10:41Good day ilse Kotze,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards Hello Peter Complaints Team
***
FNB (First National Bank)'s reply28 Jun 2019, 10:41
Official
Good day ilse Kotze,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards Hello Peter Complaints Team
***