FNB can not help you

I'm not sure FNB know what priority banking is they should take a leaf out of Standard Bank book. If you call you get the wrong information, nobody can assist you and when you tell them it's unacceptable that in 2017 it takes 3 to 4 days to clear an electronic transfer from my own accounts the home loans call centre staff member tells me its not FNB fault that's just how it is. FNB how can you help me..... you can't you rude unhelpful and I have been your customer for 35 years.