ZD
Zama D

1 reviews | Active since Nov 2017

25 Sept 2018, 03:05

FNB can not control unauthorized debit orders

FNB is supposed to be a big reputable Bank yet they can not control unauthorized debit orders. I have debit orders of 90+ coming out of my account every month. I try and stop it however these people come in different names. I'm just going to switch to another bank because if I count the money I have lost so far it's just a lot. They need to control this. No debit order should come out of the account if it's not authorized . So those of you who wants to join FNB, think twice. I have really had it!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Sept 2018, 08:25
Official

Good Day

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***