FNB can never assist their customers until you complain!!!!! Worst bank ever!!!!!!

I Paid up and closed my credit card with FNB in February! i'm buying a house and needed the closure letter, i have been requesting for over 2 weeks now but every time i call in i get a different story!!!!!!

When i closed my credit card i have to lay a complaint because FNB took weeks to finally close my credit card!!!

i have been with FNB for over 14 years and honestly every time i need assistance i need to go to help peter, i can rather take my business else where FNB is the worst!!!!!

Worst bank ever!!!!!!!!!!!!!