TO
Tiaan O
1 reviews | Active since Feb 2010
27 Jun 2019, 11:58
FNB callback does not work neither does the "team of bankers" or "bank in your pocket"
I moved to a new bank. i am trying to cancel my account with FNB. I installed the app, to speak to my "team of bankers", they never got back to me.
then I phoned in yesterday and i held for 10 min. someone answered the phone and then advised that they are putting me through to another department. i held for like 5 min and then I had the option to leave a voice message and for them to call me back. its now been 24 hour later and no one has called me back. are you guys that busy? the problem is if i leave this here you will continue to charge me bank fees for something I am not longer using. call me back and lets close my account please!
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Replies (6)0
Replies (6)TO
Tiaan O's updateReviewer Update
27 Jun 2019, 12:31thank you very much.
TO
Tiaan O's update27 Jun 2019, 12:31
Reviewer Update
thank you very much.
TO
Tiaan O's updateReviewer Update
02 Jul 2019, 14:54hi guys, can I have feedback please. I need this account closed asap. people still pay money into this account and you keep charging me the full bank fees and i don't want to pay full bank fees to 2 different banks if i only use the 1 bank to do my day to day banking.
TO
Tiaan O's update02 Jul 2019, 14:54
Reviewer Update
hi guys, can I have feedback please. I need this account closed asap. people still pay money into this account and you keep charging me the full bank fees and i don't want to pay full bank fees to 2 different banks if i only use the 1 bank to do my day to day banking.
TO
Tiaan O's updateReviewer Update
05 Jul 2019, 14:16hi, any update on this? its now 8 days later, my account is still open.
TO
Tiaan O's update05 Jul 2019, 14:16
Reviewer Update
hi, any update on this? its now 8 days later, my account is still open.
TO
Tiaan O's updateReviewer Update
11 Jul 2019, 10:50hi, its been 6 days since I heard anything. problem I have with this is that come end of the month you guys will just bill me the R200 bank fees again. this is why I started the process on the 27th of June already.
TO
Tiaan O's update11 Jul 2019, 10:50
Reviewer Update
hi, its been 6 days since I heard anything. problem I have with this is that come end of the month you guys will just bill me the R200 bank fees again. this is why I started the process on the 27th of June already.
TO
Tiaan O's updateReviewer Update
31 Jul 2019, 11:51hi its now a month later, my account is still open? please advise when you can close my bank account
TO
Tiaan O's update31 Jul 2019, 11:51
Reviewer Update
hi its now a month later, my account is still open? please advise when you can close my bank account
TO
Tiaan O's updateReviewer Update
31 Jul 2019, 11:55why is the days hashed out in my comments? its now exactly 24 (twenty four) BUSINESS DAYS since I requested for my account to be closed.
Why are we struggling with this?
Why are we struggling with this?
TO
Tiaan O's update31 Jul 2019, 11:55
Reviewer Update
why is the days hashed out in my comments? its now exactly 24 (twenty four) BUSINESS DAYS since I requested for my account to be closed.
Why are we struggling with this?
Why are we struggling with this?