RL
Robin L
1 reviews | Active since Jan 2018
31 Oct 2024, 10:32
FNB CALL CENTRES HORROR
I am trying to get a paid up letter for an account that was settled in Jan 2023 and my credit bureau have not been updated and still shows .Its incredible how I cannot get this letter . I called yesterday spoke to Gugu Sibanyoni who advised Prudence will send it to me within 4 hours and still nothing this horrible disgusting service's and everyone just pushes the buck to the next its apparently no ones job and no one knows whose supposed to assist me .
disgusted by the level of service and that i need to come here to get assistance
Helpful (0)
Replies (2)0
Replies (2)RL
Robin L's updateReviewer Update
31 Oct 2024, 14:17HI FNB
A lady called me 15mins after my review just to tell me she is escalating to the relevant department.
Im still waiting i still have nothing on my end whats the issue guys what should i do now go to the cops ?because this is ridiculous
A lady called me 15mins after my review just to tell me she is escalating to the relevant department.
Im still waiting i still have nothing on my end whats the issue guys what should i do now go to the cops ?because this is ridiculous
RL
Robin L's update31 Oct 2024, 14:17
Reviewer Update
HI FNB
A lady called me 15mins after my review just to tell me she is escalating to the relevant department.
Im still waiting i still have nothing on my end whats the issue guys what should i do now go to the cops ?because this is ridiculous
A lady called me 15mins after my review just to tell me she is escalating to the relevant department.
Im still waiting i still have nothing on my end whats the issue guys what should i do now go to the cops ?because this is ridiculous
RL
Robin L's updateReviewer Update
01 Nov 2024, 09:17HI FNB
I sent an email to provided email .I still am getting no joy ?
so even this platform means nothing ,you keep reassuring how horrible your customer service is .
I sent an email to provided email .I still am getting no joy ?
so even this platform means nothing ,you keep reassuring how horrible your customer service is .
RL
Robin L's update01 Nov 2024, 09:17
Reviewer Update
HI FNB
I sent an email to provided email .I still am getting no joy ?
so even this platform means nothing ,you keep reassuring how horrible your customer service is .
I sent an email to provided email .I still am getting no joy ?
so even this platform means nothing ,you keep reassuring how horrible your customer service is .