FNB Call Centre Useless *********** Staff
Fnb, today I am very disappointed! I have been a loyal customer for several years, I have credit cards aswell as loans with you, eversince this morning I have been struggling to get a hold of the revolving loans department, I have spoken to 30 call centre agents, 300 minutes of airtime gone! No one to assist me regarding a revolving loan where as my funds have disappeared! I will never again recommend FNB to anyone and I think its time that I move my business somewhere else
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
04 Nov 2019, 15:37Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply04 Nov 2019, 15:37
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***