HP
Hannelie P
1 reviews | Active since Sept 2019
02 Sept 2019, 17:25
Fnb call centre useless
My sons card suddenly does not work. I phone the call centre. 15 minutes later my airtime is finished and i am still not put through to someone. Be careful of banks where you can only communicate via apps.
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 Sept 2019, 12:28Good Day Hannelie Pieterse
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id or account number. Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
Regards
Hello Peter Complaints Team
Tel number: ***
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id or account number. Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
Regards
Hello Peter Complaints Team
Tel number: ***
FNB (First National Bank)'s reply03 Sept 2019, 12:28
Official
Good Day Hannelie Pieterse
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id or account number. Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
Regards
Hello Peter Complaints Team
Tel number: ***
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id or account number. Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
Regards
Hello Peter Complaints Team
Tel number: ***