OJ
Onela J
1 reviews | Active since Aug 2015
29 Nov 2018, 14:17
FNB call centre service is pathetic
FNB call centre service is pathetic, they do not care about service and treating clients fairly. I spoke to a lady named Siphiwo and I've never been disgusted and frustrated by cluelessness. This is an excuse for a contact centre.
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FNB (First National Bank)'s replyOfficial
29 Nov 2018, 16:21Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply29 Nov 2018, 16:21
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)