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1 reviews | Active since Oct 2016

04 Apr 2018, 14:18

Fnb call centre pathetic. Wasted over R300 on airtime still no answer

I need to reserve a payment my call costs,was allready 340 and still no answer from call centre pathetic

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Apr 2018, 14:52
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***