FNB CALL CENTRE PATHETIC

FNB offered me on my internet banking profile to increase my credit card limit.<br> <br> I submitted all the documentation required.<br> <br> Call centre said it will take 3-5 working days. This was now 2 weeks ago. Last week I contacted them and they said the email address that I sent the docs to is full. Had to send it a 2nd time to a different email address. Again said 3-5 working days.<br> <br> Now this morning same story - they did not receive it!<br> <br> What kind of a financial institution operates like this!?? Really!!?? Please everyone don't bank at FNB - they are useless.