PL
Pinky L
1 reviews | Active since Oct 2016
03 Sept 2019, 15:30
FNB CALL CENTRE LINES ARE HORRIBLE
FNB Call Centre lines are horrible, you hold on for hours to get through and then their consultant will drop a phone on your ear. FNB please bear in mind that when we as clients call your call centre we use airtime it's not free. Please you need to improve your call centre lines or otherwise tell us if you don't want help us. This is really disappointing to get such service from you.
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FNB (First National Bank)'s replyOfficial
03 Sept 2019, 16:30Good Day Pinky Vnolia Letshabo
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Tel number: ***
FNB (First National Bank)'s reply03 Sept 2019, 16:30
Official
Good Day Pinky Vnolia Letshabo
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Tel number: ***