Fnb call centre giving me the run around in unblocking my ewallet

On the 12th of February2018 I received ewallet payment. The person mistakenly blocked it, they later on called fnb to correct the mistake and unblock my ewallet on the 15th. I was told to wait 1 day or 2,, after a day or 2 I was told another 2- 3 days. After that, I.was told 3-'5 days. The days keep escalatting, every call centre agent has a differ version of what's happening. I'm frustrated with fnb. I'm not getting straight answers,, they are rude on the phone. Seems that's how fnb operates. They give u the runaround until u give up, then they take your money.