1 reviews | Active since Oct 2016

04 Apr 2019, 18:55

FNB CALL-CENTRE DRAINING

I currently have queries that I need FNB's assistance, but during my last exercise trying to get to speak to someone is tedious and draining. You get transferred from 1 agent to another and that frustrates me. Does FNB have an email address for addressing queries.?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Apr 2019, 08:29
Official
 Good Day, 
 Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)