FP
Francois P

1 reviews | Active since May 2018

25 May 2018, 08:56

FNB Call Centre

i have made nearly 20 calls to fnb in the last hour on about 9 different call centre numbers.

Not once have i manage to speak to a consultant to assist me.

***!

I have two business accounts with FNB and must say the last week or so things has reallly gone to the dogs.

I urgently need to reverse a transaction and i need help to do so.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 May 2018, 09:16
Official

Good Day Francois Potgieter

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***