BM
Bongani M

1 reviews | Active since Feb 2018

26 Feb 2018, 16:51

FNB Call Centre

FNB Call Centre is really pathetic. I had to hold over an hour, for someone to attend to me. They trully need to improve their service, before losing clients.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Feb 2018, 09:47
Official

Good day Bongani Mgole ,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)