BH
Badrah H
1 reviews | Active since Aug 2013
10 Jul 2015, 09:05
FNB CALL CENTRE
FNB CALL CENTRE REFUSED TO HELP ME OUT WITH A NOTE OR PROOF THAT SOMETHING ON MY STATEMENT WAS INFACT A REVERSAL AND NOT AN UNPAID AMOUNT. <br> <br> I UNDERSTAND THE PRIVACY OF BANKING AND THAT LETTERS DO NOT JUST GET ISSUED, BUT IF SOMETHING IS INFACT INSTRUCTED BY THE CUSTOMER BECAUSE OF A DOUBLE PAYMENT , I WOULD ASSUME THAT WHEN APPLYING FOR ANYTHING AND SOMEONE QUESTIONS THE \UNPAID"ON THE STATEMENT AND YOU SITTING THERE TRYING TO EXPLAIN THAT ITS A REVERSAL NOT SOMETHING YOU MISSED TO PAY "
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FNB (First National Bank)'s replyOfficial
10 Jul 2015, 09:48Hello buddy h,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with an ID number.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with an ID number.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply10 Jul 2015, 09:48
Official
Hello buddy h,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with an ID number.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with an ID number.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)